I.T Support Apprentice

This I.T apprenticeship role will be engaged with all areas of I.T on site, as detailed (but not limited only to) the main duties such as Providing 1st & 2nd level I.T support for Redditch I.T systems, liaising with the IT manager and other departments for ongoing projects. Hardware upgrades for desktops, laptops and mobile devices. Follow-up and escalation of site IT issues with the European customer service desk team.