To provide 1st Line IT Support to clients via remote support software, over the telephone and / or by email. The candidate should be able to carry themselves on the phone and hold a conversation. They should also be able to translate technical jargon into understandable context.
Employer: Techwizard
Infrastructure Technician / 1st Line Support Agent Apprentice
To provide 1st Line IT Support to clients via remote support software, over the telephone and / or by email. The candidate should be able to carry themselves on the phone and hold a conversation. They should also be able to translate technical jargon into understandable context.
