The Customer Service Centre (CSC) is a first point of contact for all customers contacting Citizen with a variety of enquiries via the telephone and digital channels. Main duties involve handling customer enquires over the phone – handling between 25-35 calls a day – repair calls, housing enquiry calls and other.
Employer: Citizen Housing Group Limited
Customer Service Apprentice
The Customer Service Centre (CSC) is a first point of contact for all customers contacting Citizen with a variety of enquiries via the telephone and digital channels. Main duties involve handling customer enquires over the phone – handling between 25-35 calls a day – repair calls, housing enquiry calls and other.
