The Customer Service Centre (CSC) is a first point of contact for all customers contacting Citizen with a variety of enquiries via the telephone and digital channels. Main duties involve handling customer enquires over the phone – handling between 25-35 calls a day – repair calls, housing enquiry calls and other.
level: 3
Plant Administrator Apprentice
This is a great opportunity for a Business Administrator Apprenticeship. The apprentice will be responsible for all administration duties within the plant specifically supporting the Plant Director, management team and the plant in general.
Compliance Analyst Apprentice – Business Administration
Working alongside the Compliance and Business Improvement team. The Compliance Analyst will be responsible for ensuring processes are updated for our industry standard accreditations, supporting on our internal CRM system as well as supporting on internal business improvement projects.
Customer Offboarding Support Apprentice
Working within a busy offboarding team, this role will liaise directly with customers, partners & suppliers looking to offboard (cancel) services. You will perform a wide range of tasks such as checking contracts, liaising with customers, checking services with suppliers, updating & maintaining services on our supplier portals and billing systems.
Plant Administrator Apprentice
This is a great opportunity for a Business Administrator Apprenticeship. The apprentice will be responsible for all administration duties within the plant specifically supporting the Plant Director, management team and the plant in general.
IT Support Technician Apprentice
Primary role will be to provide first line technical support to the company’s customers.
Apprentice Electrical Production Engineer
From Day one, Apprentice Engineers will be involved with product design & manufacture as part of their journey into becoming an Electrical production engineer. Our Apprentices gain practical experience in electrical manufacturing & Design through dedicated trainers and employees who have a wealth of knowledge within industry.
Operations Administrator Apprentice
Supporting the Operational team. The Operations Administrator will be responsible for updating and managing the delivery of small orders whilst working alongside our team of Project Manager’s to update the work in progress, along with producing reports and keeping these updated on a weekly basis.
IT Support Analyst Apprentice (1st Line)
We have an exciting opportunity to recruit two talented IT Support Analyst Apprentices (1st Line) to join our IT department in our Birmingham office. This is an excellent opportunity to gain some hands-on IT experience alongside a collaborative team who ensure that calls are logged and dealt with, and tickets are escalated, within a timely […]
Apprentice Service Engineer
You’ll be part of a growing service engineering team who work to support our customers across the UK. Our programme offers roles across the UK and, no matter where you join, you’ll get both face-to-face and virtual training to learn the skills and knowledge required for the role.
